Privacy Policy

1. Overview

This Privacy Policy describes how Better Everyday LLC, operating as Zymera Labs, collects, uses, and protects your personal data when you visit our website or purchase our products.

We are committed to handling your personal data responsibly and in accordance with applicable privacy laws including GDPR where applicable.

2. Data We Collect

Information you provide directly:

• Name and contact details (email, phone number)
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
• Account login credentials
• Communications you send us

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on site
• Device type and operating system
• Referring website or search terms
• Cookie data (see Section 5)

3. How We Use Your Data

We use your personal data only for legitimate business purposes:

• Processing and fulfilling your orders
• Sending order confirmations and shipping updates
• Managing your account
• Responding to customer service enquiries
• Improving our website and product offerings
• Complying with legal obligations
• Sending marketing communications (only with your consent)

4. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties only where necessary:

• Payment processors (to process your transactions securely)
• Shipping carriers (to deliver your orders)
• Email service providers (to send transactional emails)
• Analytics providers (aggregated, anonymised data only)
• Legal authorities (where required by law)

All third-party providers are required to handle your data in accordance with applicable privacy laws.

5. Cookies

We use cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies — required for the website to function (cart, login session)
• Analytics cookies — help us understand how visitors use the site
• Preference cookies — remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy or as required by law.

• Order records are retained for 3 years for accounting and legal compliance
• Account data is retained while your account is active
• Marketing preferences are retained until you unsubscribe
• Inactive accounts are deleted after 2 years

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to portability — request your data in a portable format
• Right to object — object to processing of your data for marketing
• Right to withdraw consent — withdraw consent at any time

To exercise any of these rights, please contact us via the Contact page.

8. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, or loss.

All data is transmitted over encrypted HTTPS connections. Payment data is processed by PCI-compliant payment processors — we never store card details on our servers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date of the most recent revision is shown at the top of this page.

Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries or to exercise your rights, please contact us via the Contact page or email us directly at the address listed there.